Product
Turn imported shop data into clear daily work.
VehicleDesk sits beside the source shop system: it organizes supported imported data into owner, advisor, customer, recovery, active-work, and operational workflows without pretending to replace the repair system of record.
Complete workflow
One operating path, with explicit boundaries at every step.
The product follows the lifecycle of a shop record from guarded import to a person-reviewed action and inspectable local outcome.
- 1
Import
Supported Shopmonkey records enter through guarded jobs and verified webhooks.
- 2
Validate
Freshness, linkage, quota, and data-quality state remain visible.
- 3
Evaluate
Customer, vehicle, service, and local workflow context is organized.
- 4
Prepare
Owners and advisors receive role-appropriate queues and relationship views.
- 5
Review and act
A person reviews the context, guidance, eligibility, and next action.
- 6
Record and inspect
Outcomes, notes, local workflow state, and system health stay inspectable.
Primary product groups
A focused set of operating surfaces, not every sidebar route.
Each group answers a specific owner, advisor, customer-context, integration, or safety question and links to the detailed workflow.
Customer and vehicle context
Relationship timeline, contact readiness, vehicles, mileage, service episodes, payments, notes, consent, and follow-up.
Revenue recovery
Deferred-service pipeline, explainable opportunities, customer-specific preparation, and explicit follow-up outcomes.
Active work and appointments
Prepared queues and actionable imported repair work, with local workflow movement and source-system boundaries.
Communications and growth safety
Inbox context, templates, preview, consent, suppression, provider state, and provider-dependent reputation workflows.
Integration, data quality, and administration
Shopmonkey connection state, sync health, import evidence, safety boundaries, roles, and managed implementation.
Source and staff authority
Shopmonkey owns source repair records. Staff own the decision.
VehicleDesk can organize imported context, prepare guidance, and record local workflow state. Provider writes, contact eligibility, approvals, and customer actions remain narrow, explicit controls.
Practical workflow review
Review the workflow with your shop's actual operating questions.
Bring one real workflow. We will show what VehicleDesk can support today, what remains controlled, and what setup would require.