Big-shop follow-up without a big-shop staff.
Online booking, a shared text inbox, review requests and follow-ups that send themselves give a small team the reach of a much bigger one. It all runs on your Shopmonkey data.
Product screens shown with demo data.
Independent shops win on trust. VehicleDesk makes sure every customer hears from you at the right time.
- Bookings
- Day and night
- Online booking from your website
- Follow-up
- On autopilot
- Check-ins, reminders and win-backs
- Reviews
- More of them
- Asked for after every visit
- Setup
- About a month
- Training and support included
Your first month
Getting started takes up to a month, often less.
We set it up with you, including registering your texting with the phone carriers. Your team doesn't have to figure it out alone.
Customers, vehicles and repair orders come in automatically.
Note
There's nothing new to type in
Note
VehicleDesk reads them automatically
What you get
The tools that keep a small team ahead.
Everything runs on your Shopmonkey data, so there's nothing new to type in.
01
Take bookings while the shop is closed.
A booking page for your website and Google profile. Requests land on your bay board, ready to confirm, and the Shopmonkey estimate is started for you.
- Booking link for your website
- Requests beside the bay board
- Shopmonkey estimate started for you
02
Follow up with every customer, automatically.
Switch on the after-visit check-in, review request, maintenance reminder and win-back message. They go out at a steady pace to customers who agreed to hear from you.
- After-visit check-in and review request
- Maintenance and declined work reminders
- Win-back for customers who drifted
03
Turn happy customers into new ones.
See every Google review in one place and get a reply drafted in seconds. More reviews, answered well, bring the next customer in.
- Every Google review in one place
- A reply drafted in one click
- A manager decides what to post
04
Know where every car is.
Every open repair order on one board by stage, with the ticket value on each card, so nothing stalls between estimate and pickup.
- Every job by stage
- What's waiting on approval or parts
- Ready cars easy to spot
Works with Shopmonkey
Keep Shopmonkey. Add the revenue side.
Keep running jobs, estimates and invoices in Shopmonkey. VehicleDesk reads them automatically, so everything here works on day one with nothing to re-enter.
Other roles
See it from another seat.
See what VehicleDesk would do for your shop.
Thirty minutes on your own shop, with a clear plan to be live in about a month.
Prefer to talk? Call 201-650-7371.