Review
Start with the request and relationship evidence.
Staff can inspect the customer, vehicle, requested service, timing, notes, and matching state before changing the schedule.
Appointments
Turn appointment requests into an explicit staff schedule.
VehicleDesk keeps request intake, calendar and workboard state, customer and vehicle matching, capacity context, and internal handoffs together without representing a request as a confirmed booking.
Explore a demo Available / notifications preview
Appointment request, calendar, and workboard views
Customer and vehicle matching with service context
Internal task, opportunity, and reminder handoffs
How it works
Prioritize, prepare, and track the next staff action.
The feature stays connected to source context and makes each staff-controlled transition visible.
Schedule
Place work with capacity context visible.
Calendar and board controls record the internal appointment state while warnings help staff judge timing without promising real-time bay availability.
Handoff
Create the next responsible internal action.
Tasks, opportunities, reminders, and Today work preserve ownership when the request needs follow-up or preparation.
Connected workflow
Appointments connect the advisor plan to active shop work.
The schedule sits between customer and vehicle context, Today work, reminders, and the repair-order board that carries active service forward.
Today and reminders
Bring unresolved appointment work into the staff plan without turning the reminder into a customer send.
Explore the connectionCustomer and vehicle
Review the relationship, service history, mileage, maintenance, and open work behind the request.
Explore the connectionActive repair work
Carry scheduled customer and vehicle context into the local repair-order workflow.
Explore the connectionLimits and trust
Important boundaries stay beside the feature claim.
A request is not a confirmed booking
Public request-to-book intake and internal schedule state remain distinct; staff review is required before a booking is represented as confirmed.
Notifications remain preview-only
Reminder and notification views do not prove that live customer delivery is enabled or that a provider accepted a message.
Practical workflow review
Review how appointment work fits your shop day.
Preview the workflow-review agenda, current product scope, safety boundaries, and implementation questions before public requests open.