Text customers from one inbox, and draft the reply in one click.
Every customer text comes to one shared inbox beside their vehicle and open work. Press Draft a reply and VehicleDesk writes one from the conversation. Your advisor checks it and hits send.
Get more booked jobs
See it in VehicleDesk Texting and AI replies
What you get
Texting and AI replies
One text inbox, with a reply drafted in one click.
01
Answer fast and win the job.
The shop that texts back first usually gets the car. Waiting conversations sit at the top, so nobody is left on read while the phones ring.
02
A reply drafted from the conversation.
When you ask, VehicleDesk reads the last few messages and the work on file, then drafts a friendly reply. It only quotes the price you already recorded and never promises a discount.
03
The whole story beside the thread.
The customer's vehicle, the last job, the work they declined and their next visit sit next to the messages, so the advisor can turn a question into a booking.
How it works
Three steps, then it runs every day.
Up and running on your Shopmonkey data, with nothing to re-enter.
01
Customer texts
Their message lands in the shared inbox with their vehicle and history.
02
Reply is drafted
Press Draft a reply and VehicleDesk writes one from the conversation and the work on file.
03
Advisor sends
Check it, tweak it if you like, and send. The conversation moves to caught up.
Questions about Texting and AI replies
Straight answers to what shop owners ask us most.
Answer every customer text in minutes.
We'll show the inbox on your shop's number, with a reply drafted from a real conversation.
Prefer to talk? Call 201-650-7371.