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Texting permissions

Text only the customers who want to hear from you.

VehicleDesk keeps track of who agreed to texts and who opted out, and checks before every message, so your number stays in good standing with the carriers.

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See it in VehicleDesk Texting permissions

Texting permissions: who agreed to texts, who opted out, and when.Product screens shown with demo data.

What you get

Texting permissions

Text the right customers, stay in good standing.

  • 01

    Permission checked before every text.

    Every message, from a one-off reply to a campaign, is checked against the customer's texting preference before it sends.

  • 02

    Opt-outs in one list.

    See who opted out and when, so nobody on the team texts them by mistake.

  • 03

    Customers choose on their own portal.

    Customers can update their texting preferences from their private portal at any time.

How it works

Three steps, then it runs every day.

Up and running on your Shopmonkey data, with nothing to re-enter.

  1. 01

    Record permission

    Texting preferences are kept on every customer.

  2. 02

    Check every send

    Messages go only to customers who agreed.

  3. 03

    Honour opt-outs

    STOP replies and portal changes apply at once.

Questions about Texting permissions

Straight answers to what shop owners ask us most.

They're opted out right away and won't get texts from the shop until they opt back in.

Text customers with confidence.

We'll show how permissions and opt-outs work across the inbox, automations and campaigns.

Prefer to talk? Call 201-650-7371.